• support@truckbhejo.com
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Privacy Policy



The domain name www.truckbhejo.comis owned by Forza Logistics TechlabsPvt. Ltd. with its registered office at Twin Complex, MarolMaroshi Rd, Gamdevi, Marol, Andheri East, Mumbai Maharashtra 400059, India.


This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information.Truckbhejo and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the Company), which operates mobile applicationand website. This Privacy Policy forms part and parcel of the Terms of Use for the Truckbhejo. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use.


As we update, improve and expand Truckbhejo, this policy may change, so please refer back to it periodically. By accessing the website, Truckbhejoor otherwise using the Truckbhejo Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.


The Company respects the privacy of the users of Truckbhejo Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is: (a) information supplied by users and (b) information automatically tracked while using a mobile device having Truckbhejo Services enabled (collectively referred to as Information).


INFORMATION SUPPLIED BY USERS


To avail certain services on the Truckbhejo, users are required to provide certain personally identifiable information for the registration process which may include:- a) your name, b) email address, c) contact no., d) company address. The Information as supplied by the users enables us to improve the Truckbhejo Services and provide you the most user-friendly experience.


All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Truckbhejo Services and for developing new services. We may, however, use your email address and phone number without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, providing information about updates to Truckbhejo,etc.).


Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain. Further, any reviews, comments, messages, blogs posted/uploaded/conveyed/communicated by users on the public sections of the Site or an Application Store (like App Store or Play Store) becomes published content and is not considered personally identifiable information subject to this Privacy Policy.


In case you choose to decline to submit personally identifiable information on Truckbhejo, we may not be able to provide certain services. We will make reasonable efforts to notify you of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

When you register with the Truckbhejo, we may contact you from time to time about modification of your personal information to provide the users such features that we believe may benefit / interest you.


INFORMATION AUTOMATICALLY TRACKED WHILE USING THE APPS


Demographic and Related Information: We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us.


Log File Information: Our Servers automatically collect limited information about your device’s connection to the Internet, including your IP address, when you use our services. We automatically receive and log information from the Apps and/or your browser including but not limited to IP address, your device or computer’s name, and your operating system, We may also collect log information from your device, including but not limited to your location, IP address, your device’s name, device’s serial number or unique identification number (e.g. UDID on your iOS device, Android ID or ADID on your Android Device), your device operating system, browser type and version, CPU speed, and connection speed etc..


Cookies: To improve the responsiveness of the Site for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Our partners may also assign their own cookies to your browser, a process that we do not control.


INFORMATION SHARING


The Company may share the sensitive personal information with any third party without obtaining the prior consent of the User in the following limited circumstances:


When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.


No personally identifiable data of an individual user such as name, phone number, email address, card details etc. would be shared with any other User and/or third party – unless explicitly approved by the concerned individual user himself/herself. However, if these conflicts with conditions mentioned in the immediate point above, this condition would become null and void.


INFORMATION STORAGE AND BACKUP


From time to time, we take backup of your data on Truckbhejo on our Cloud database. This is done for the purpose of enabling users to get their data back in case their phone’s data becomes unusable, or phone gets lost, or the user moves to a new phone device.


INFORMATION SECURITY


We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Truckbhejo is securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.

UPDATES / CHANGES


We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Truckbhejo Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the Site to ensure that you are aware of the latest version.


QUESTIONS / GRIEVANCE REDRESSAL


In the event you have any grievance relating to the processing of information provided by you, you may contact us at support@truckbhejo.comor write to us at the following address:


Forza Logistics TechlabsPvt. Ltd,


Twin Complex, MarolMaroshi Rd, Gamdevi, Marol, Andheri East, Mumbai Maharashtra 400059, India




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